for.Watt permission service
Jakob Willke, PO and Product Manager, 50Hertz
Questions & Answers
Questions were sent by e-mail and answered by the client. The original interview was in German; this is an AI-assisted translation.
How did I support you as a product owner / product manager in the project?
“Supported the design of user flows and additional processes for the permission service — initial groundwork, revision, and further development.”
“Supported external product communication, especially by leading the design of the forwatt.io website and developing audience-focused messaging.”
“Co-prepared and co-facilitated internal and external workshops.”
How was my relationship with stakeholders?
“Proactive, friendly and practised communication with project partners and other external parties.”
“What stood out particularly was how, in interviews with potential users, you managed to create space for unfiltered feedback, questions and further thoughts. This gave us valuable insights for product development and marketing.”
How did I collaborate with the team?
“Even though most of the work was remote, collaboration with the entire team was always trusting and direct.”
“Delivering tasks reliably and on time clearly contributed to smooth and successful teamwork.”
“In particular, close collaboration with frontend developers strongly supported the focused implementation of UX and design.”
What was my contribution to the project?
“The defining work on the user experience and the visual identity of the permission service, especially the UI in the end-customer portal for.Watt and the B2B portal Epic.”
“Bringing broad experience from user research through to audience-driven communication and marketing.”
How successful was the project?
“The permission service is a niche product in the regulated energy sector, where proactively driving IT solution development is highly unusual. The strong interest from industry professionals in the MVP launch is therefore a major interim success. The service’s visual identity and the forwatt.io website contributed decisively. Marketing is still in an early phase, but feedback so far gives justified confidence in successful market adoption over the course of the year.”
What new things did you learn from the project and our collaboration?
“The importance of UX research for user-centered product development.”
“How important it is to let users ‘get talking’ — and how to create the right setting for it.”